Frequently asked questions

We keep our group sizes small so you have the freedom to move around and get involved with your surroundings, as well as more personal attention from our local guides. This intimate size ensures that your group will not crowd your experience. You can expect up to 15 travelers on a trip but the average is 10. Check individual trip pages for maximum group sizes

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. Our ‘Trip Details’ document includes a suggested packing list and these can be downloaded from each individual trip summary page. The checklist is tour specific and based upon the experience of our ground staff.

It’s extremely difficult if not impossible to join a tour after it has begun. It is possible to leave a tour early however you will be responsible for your own arrangements from the moment you decide to leave the tour. You would also be responsible for all costs associated with joining a tour late or leaving one early. If you feel this may be necessary please consult a Pack 4 Travel Specialist before you book your adventure.

Most of our adventures do not include airport transfers and so we recommend you arrange a taxi on arrival (this is the most economical and efficient way of getting you to your hotel). If you would prefer a pre-arranged transfer these are usually available at an additional cost – please contact us for more information. Some of our adventures, including our “Superior” “Comfort Class”, “Independent” and “Family Adventures”, include an arrival transfer (departure transfers can be locally arranged at additional cost from the finishing point hotel).

Trip specific information on transportation can be found on the trip summary page however in most cases we use public transportation. We’ve found that how you get there significantly influences the tone of your journey and public transportation allows face-to-face interaction with the local people. Some of our adventures, including our “Superior”, “Comfort Class” and most adventures in Peru, use private transportation.

We strongly recommend bringing a backpack or duffel bag, as suitcases can be cumbersome and difficult to store in buses, under seats, etc. Keep in mind that you will normally have to carry your own luggage on and off buses and trains and up and down hotel staircases. Suitcases with wheels may not work well on dirt or cobblestone roads.

For privacy reasons we cannot provide you with advance details on your traveling companions. However, our tours appeal to a wide range of travellers, most of whom share an adventurous spirit and a desire to experience these destinations at a grass-roots level. Our tours are conducted in English and so they attract many travellers from North America, UK, Australia, New Zealand and Europe.

Our unique style of off the beaten track, face-to-face travel is the only way to really experience a destination, but it also serves to keep the costs down. We spend your money providing an authentic experience, instead of on lavish hotels and expensive western-style meals. We pass these savings on to you with our low prices. Another thing you’ll notice are the inclusions. While we don’t include everything, we do throw in the major highlights of a destination, the things that everyone goes to see. On every trip page we show you the ‘Included Highlights’ of your trip, things that many other companies charge locally for. We leave many other activities as options, to provide you the freedom and flexibility to choose what you want to do on a daily basis.

Yes, in most cases we can arrange additional accommodation at our starting or ending hotels, excluding European tours. Please contact a Pack 4 Travel specialist for price information or check under “Hotels, Transfers & City Breaks” on the tour page of our website for prices. If we are unable to provide you with the extra nights we will give you the name of a hotel you can contact directly. Please also note that extra accommodations must be booked outside of 30 days of departure.

Tips are not included in the tour price and tipping is entirely at your discretion. Our Trip Details documentation includes suggested tipping amounts and these can be downloaded from each individual trip summary page.

The start and end hotels are shown on your travel voucher and in the Travel Details document. We use a variety of hotels en route and, therefore, a complete list of hotels will not be provided until day 1 of your tour. If your family requires contact information, or in case of emergency, ask them to call 01 3027450. If our office is closed, check the emergency phone number found in the Travel Details document, this number can be contacted at 24 hours a day day, 7 days a week.

Most of our trips do not have a single supplement. This means that the accommodation is on a twin share basis and, if you are travelling on your own, you will be sharing a room with another Pack 4 Traveller of the same sex. Some tours have an optional single supplement or rarely a mandatory single supplement. An optional service that may be available is called “My Own Room”. This service allows solo travellers to request their own private room while on tour. The cost and the details vary by trip, so please refer to each trip summary page for details

To travel independently you must be at least 18 years of age. There are no upper age limits for most of our tours (although 18-to-Thirtysomethings tours are restricted exclusively to 18-to-39-year-olds). Also, travellers with pre-existing medical conditions are required to complete a medical questionnaire. Our Family Adventures are open to families with children aged between 6 and 17 years of age. Our standard (non-family) adventures are open to children aged 12 years or older when accompanied by a parent (max. two children per adult). The two-children-per-adult restriction does not apply to our Family adventures.

Travelers arrive from all over the world to begin our tours and it is not possible to include international airfare in our prices. We would be happy to help you arrange flights. Just ask for an air quote when making your booking.

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